Case Study
Restaurant Bar Service Industry Small-Medium Sized Bar
This case study is based on a 13 months Glimpse service evaluation period displaying $3804 in accounted monthly savings for the venue — more than 9x ROI.
Location: South Florida Overview
Ongoing At-Risk transactions highlighted by the Glimpse system were 22% of total revenue. With consistent reporting & reduction in sales At-Risk to >5%, the additional revenue generated was ~$1,232,000/yr.
Challenge
Customer initially benchmarked at an average 79% At Risk transactions and estimated True Loss ~$7090/month in sales.
$7090
Estimated True Loss / month
79%
At Risk transactions
Customer Background
235
Audits performed
5.8 MIL
Images processed
4 Cameras
Servicing main bar and service bar
13 months
Glimpse service period
‘At Risk’ Analysis & Monthly Progression
Monthly savings accounted for $3,804 — more than 9x ROI
After Glimpse
$45,650
Yearly savings
$1050 ↓$6075
Estimated True Loss
12% ↓67%
At Risk transactions
Periodic increase in At Risk due to
- New hires & training;
- Lack of enforcement of procedures;
- Manager absent;
- Changes in business volume due to seasonal location leading to less care about sales and transactions.
Case study results attributed to Glimpse service due to
- Highlighting indisputable insights of SOPs in need for enforcement;
- Weekly consultations & monthly discussions with management on trends seen in reports;
- Employee behavior change, and positive impact on the operational and the financial side;
- Monthly savings accounted for $3,804 (more than 9x ROI).
Rumors Bar & Grill, Ft. Lauderdale, FL
Once I saw the numbers and the technology behind it, it was a no brainer….Before Glimpse, even with a manager on the floor or with secret shoppers, some employees found a way to cheat the system. Now they know we’re watching and it’s black and white...
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