Failure to monitor employees, for both accidental and purposeful missteps in business operations, can result in lower revenue and higher expenses. Business owners in the food and beverage industry are at risk for human error and intentional avoidance of operating procedures. Take advantage of existing video surveillance and POS systems to optimize your daily operations. Read More →
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Best Way to Handle Employee Conflicts
Hospitality IndustryCustomer-facing industries such as the restaurant business are ideal areas where conflicts may arise. Bars and restaurants are fast-paced and require communication between employer, manager, and employee but solutions need to be sought when this comes to a grinding halt. Whether the issue is solved by a simple discussion or more formal disciplinary action needs Read More →
Improve Your Customer Satisfaction Today
Hospitality IndustryCustomers are the lifeblood of any business because without them the need to provide goods or services no longer exists. This applies especially to the hospitality industry services. The food and beverage industry is extremely competitive due to the overwhelming number of choices that customers are faced with. Being able to identify customer satisfaction (positive Read More →
Four Ways to Create Positive Work Environments
Hospitality IndustryThere’s the age old saying “If you can’t handle the heat, get out of the kitchen” regarding tough environments and finding those with the grit to get through it. While it is true that not every person is fit for any job out there in the hospitality industry, it is possible to make people feel Read More →
Secret to Hiring Successful Bar & Restaurant Employees
Hospitality IndustryHow to run a successful bar or restaurant ultimately comes down to the food/drinks that you offer and the customer service that you provide for your customers. The food and beverage industry is all about service and customers come for the food but come back because of the service. Exceptional service can overcome a variety Read More →
Do You Need Restaurant Consulting Services?
Restaurant ManagementIn the food and beverage industry, the difference between success and failure is so small, it requires owners, managers, and employees to use every advantage to increase the chances of being on the positive side day in and day out. Everything from menu choice to customer service can make or break your bar or restaurant. Read More →